Returns & Exchanges

At MuskOx, we stand behind the durability and craftsmanship of our gear, which is why we offer a 30-day window for returns and exchanges on all unwashed and unworn items. We want to ensure you have the perfect fit for your next adventure, so we make the process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, we will email you a prepaid shipping label to print and attach to your original packaging.

• 3.
  Package and Ship

  Securely pack your items with all original tags attached and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  After our warehouse team inspects the returned gear, your refund or exchange will be processed within 5-7 business days.